Shipping Policy

Thank you for visiting and shopping at getslimusa.com Following are the terms and conditions that constitute our Shipping Policy.

At getslimsua.com, we aim to provide you with estimated processing and delivery times. We strive to process orders promptly, but it’s important to remember that our team consists of individuals who work diligently with their hands and minds. Perfection is not within our reach.

How to Purchase an Order

• For security considerations, we are unable to accept orders over the phone. To initiate an order, please follow these steps:
• Visit the product page of the item you want to purchase.
• Choose the desired quantity of the item and add it to your cart by clicking the “Add to Cart” button.
• Before proceeding to checkout, you will be guided to either create an account or log in to your existing one.
• During the checkout process, you’ll be asked to either enter your shipping address or confirm the existing one in your account. Additionally, you’ll need to provide your credit card information.
• Once you’ve entered these details, you can proceed to place your order.

SHIPPING COSTS

Free shipping on all orders in the USA.

TRANSIT, HANDLING & ORDER CUT OFF TIME

Generally, shipments are in transit for 6– 8 days (Monday to Friday).

Order handling time is 1 – 3 business days (Monday to Friday).

Order cut-off time will be 05:00 PM (GMT-05:00) Eastern Standard Time (New York).

International Shipping Policy

We currently do not ship outside the U.S.

Our Delivery Partners

• USPS

Tracking Information

Once your order has been dispatched, we will promptly send you an email containing the tracking number. To track your package, you can choose one of the following methods:

In the email you receive, simply click on the “View Order Status” link, which will redirect you to the tracking page.

Alternatively, you can copy the tracking number from the email and visit the respective shipping carrier’s website (such as UPS, FedEx, or USPS) based on who is handling your package. Once on the carrier’s website, enter your tracking number to receive real-time updates on your shipment’s status.

Wrong Address: 

Please review and ensure that you have entered the correct address. We are not responsible for non-delivery due to errors in the address that you provide. If an order is returned due to an incorrect address, we will refund the original order (excluding the shipping fee) and ask that you re-submit your order.

Change of Address:

If your item hasn’t yet been shipped, you may change your delivery address by emailing customer support info@getslimusa.com. Please note that we are not obligated to ensure changes to the delivery address after the item has been delivered.

If you have any questions or require further assistance regarding the shipping policy, please do not hesitate to contact our customer support team at 

Support: 24/7

Phone: +1 480-292-2921

Email: info@getslimusa.com

Address: 3214 E Cortez St, Phoenix, AZ 85028