Billing and Payment Policy
Welcome to Get Slim USA
At Get Slim USA, we are committed to providing you with a transparent and straightforward billing and payment process. Below you will find important information about how billing works, accepted payment methods, and your responsibilities as our valued customer.
Billing Cycle
All subscriptions to our Semaglutide delivery service are billed on a 30-day cycle. Your first payment will occur on the date of your initial subscription, and subsequent payments will be due every 30 days thereafter.
Accepted Payment Methods
We accept the following forms of payment:
- Credit Cards: Visa, MasterCard, American Express, Discover
- Debit Cards: Must have a Visa or MasterCard logo
- Online Payment Platforms: PayPal, Apple Pay (as applicable)
Please ensure that all payment information is up-to-date to avoid any disruptions in your medication delivery.
Updating Payment Information
You can update your payment details at any time through your online account on the Get Slim USA website. Keeping your payment information current is essential to continuous service.
Automatic Renewal
Your subscription will automatically renew each month. We will send you a reminder email 5 days before your next payment is due. If you do not wish to renew your subscription, please follow the cancellation policy outlined in our Terms of Service.
Non-Payment
If payment cannot be processed due to expired or insufficient payment details, your order may be delayed or cancelled. We will contact you to update your payment information. If we cannot reach you or resolve the payment issue within 14 days, your subscription may be suspended.
Refunds
Due to the nature of the pharmaceuticals provided, we do not offer refunds once an order has been processed and shipped. In cases where you may be eligible for a refund (e.g., non-approval of prescription), please contact our customer service team for assistance.
Receipts and Invoices
After each payment, you will receive an email receipt confirming the transaction. You can also access all payment receipts and invoices through your online account for your records.
Contact Us
If you have any questions or concerns about your billing, please do not hesitate to contact our customer support team at [info@getslimusa.com] or [480-292-2921]. We are here to help ensure that your experience with Get Slim USA is smooth and satisfactory.
Support: 24/7
Phone: +1 480-292-2921
Email: info@getslimusa.com
Address: 3214 E Cortez St, Phoenix, AZ 85028